Warranty & Return Policy Information for BLUE FILTERS WATER IONIZER

Warranty Information: Confidence in our warranty and return policy means we can offer you the highest quality machines along with peace of mind. Many companies will hide behind their warranty and return policy, but at blue filters Ionizers we want to provide you with an easy to understand and comprehensive warranty and return policy. No “limitations” or “exclusions” or fine print, what you see is what you get!

We have an extensive team of technicians on standby in the rare case that you run into any minor issues, and a 30 day return policy* to assure your BLUE FILTERS Ionizer is everything you hoped it would be.

Our Team of Technicians Can do For You:

Our technologically advanced systems are built to last and if any of our clients experiences difficulties or performance issues, we have technicians that are available to solve your situation along with you.

We will fix or replace your ionizer with a comparable ionizer at no cost to you (excluding shipping). The only item not covered would be accidental damage or negligence**. We have the best Lifetime Warranty in the industry. Our Ionizers are built for a lifetime of service!

Return Policy:

We invite you to try out our new range of Ionizers and enjoy the benefits for 30 days. We are so sure that you will be satisfied with your ionizer that we offer a 30-day money-back guarantee on all retail sales. Our technician’s custom builds each unit to your specifications at the time of the order. Your 30-day return period begins at the time your unit is delivered. If at any time within the first 30 days of your purchase you wish to return your unit, we will give you a full refund, minus a 15% return fee and processing fee.

  • No return can be accepted without our prior authorization. We will not accept unauthorized returns.
  • All sales are final when purchased wholesale, or through Time Payment lease plans and are non-refundable. Items purchased at a reduced retail cost are not considered wholesale, and our standard return policy still applies.
  • Financing through bank is eligible for refunds per our refund policy.
  • All filters accessories are non-refundable.
  • Customer is responsible for shipping & handling costs in the case of a return.

Shipping Information:

The customized nature of each and every ionizer and it’s filtration means that it typically takes up to 7 days or so to process, Please expect your ionizer within 2-3 weeks of placing your order. We are consistently working on how to reduce this time overall but each and every ionizer is uniquely assembled to the highest standards.